Overwhelming Majority of Decision Makers Believe Customer Service and Technical Support Are Important Considerations When Choosing Cloud Provider
SAN ANTONIO, Jun 25, 2012 (BUSINESS WIRE) — Nine in ten (91%) of IT decision makers have a positive opinion of cloud computing according to a national survey commissioned by Rackspace Hosting. IT decision makers view customer service and technical support as important considerations when choosing a cloud computing provider.“The world is in the midst of a tectonic shift toward cloud computing that is revolutionizing the way companies do business,” said Rackspace CEO Lanham Napier. “The survey shows that IT decision makers understand the importance of selecting a cloud provider that empowers their businesses with the systems, products, and customer service capabilities to successfully make the transition to the cloud.”Read More: http://goo.gl/PqZ01
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