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Visibility seems to be the primary culprit. As cloud providers continue to expand and grow, often their visibility into and control over usage patterns decreases. And CIOs can’t take full advantage of cloud economies since they may not know the who, what, where, when and how of the application(s) running in the cloud and thus, the overall cost implications. Cloud management tools, which are also evolving, primarily focus on provisioning, capacity, utilization and workflows but not always the total cost of ownership. Most organizations are not even fully aware of the costs until that big envelope arrives and they might not deal with or have a plan for ‘overages’ until it happens. In addition, as more companies look to the cloud for business continuity/disaster recovery scenarios, as the recent disaster planning study from AT&T suggests, those ‘deer in the headlights’ gazes may become more common.
Read more: http://goo.gl/YZJlE
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